A couple weeks ago, Forrester released “The Enterprise 2.0 User Profile: 2011,” a survey of almost 5000 US Information Workers. We’ve visualized key stats from this report, Gartner research and a few other blog articles discussing Enterprise 2.0. Click the image below to see the full-size “State of the #E20 User” infographic.
If you’d like a hard copy, tweet @sparqlight. We’ll be handing out 30 of them today and tomorrow at the Santa Clara Enterprise 2.0 Conference and Expo.
Infographic Summary: Fifty-seven percent of enterprises have invested in social business software. However, employee adoption and routine use are still restricted to early adopters, overachievers and younger employees.
Currently, only 22% of users consider socbiz tools essential to their daily work lives. 55% prefer using a single tool (as oppose to a suite or multiple vendors). This leaves Enterprise 2.0 with a few more awkward “teen” years before widespread adoption.
Forrester predicts Social Enterprise Apps will mature into a $6 billion market by 2016, and expects enterprise social networks (ESNs) to replace email as the primary method of inter-office communication for 20% of companies by 2014.

